Getting Started

Customer Knowledge

New Hometown Customer "Get Started" Guide

What Is My Client ID & Where Can I Find It?

Hometown Ticketing Apps: What are they and how do I use them?

How To Reset Your Password

How To Scan Tickets

How To Purchase Tickets Online

How To Add A New User

How To Add A Venue

How To Edit An Event & Ticket Levels

How To Create An Order/Comp Ticket

How To Find An Order

How to Process a Refund (Stripe)

How to Bulk Upload & Send Comp Tickets/Passes

How To Find My Tickets/Passes

How To View Past Events

Self Check-In: Ticket/Pass Redemption

Advertising on Tickets

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