How To Add A New User

Adding a new user to the Hometown Box Office system is essential for ensuring smooth operations and efficient ticketing processes. By adding new users, we expand our team's capacity to manage ticket sales, customer inquiries, and event coordination effectively.

Assigning appropriate permission levels is crucial for maintaining security and controlling access to sensitive information within the system. Different team members may require different levels of access based on their roles and responsibilities. For example, box office and/or gate staff may need access to sales and customer information, while administrative staff may need access to financial data and reporting tools. Assigning the appropriate permission levels ensures that each user has access to the necessary tools and information to perform their job effectively while safeguarding sensitive data from unauthorized access or misuse.

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Log into the Box Office:

1. In your Dashboard, click on the Settings Tab

2. Select User Accounts, which will direct you to your existing list of System Users

3. Click on the button that says New User

4. Please reference the Security Levels Outline shown below and linked above for the permission levels for all account users.

5. You are able to utilize the Venue, Event, School and Department Access to help organize each User’s visibility in the dashboard.
   Required: First Name, Last Name, Username, E-mail, Password (and confirmation) and Security Level
   Optional: Specific filtered access for Venues, Events, Schools and Departments

6. Finish by clicking on Create Account