Hometown Gate App Support

Logging In:

• What Is My Client ID?

• Adding A New User

• How To Reset My Password

Guides & Training:

• Hometown Gate App User Guide (2025)

• Hometown Gate App & Equipment Training - Video Walkthrough

• How to Scan Tickets

• How to Sell Tickets

• Connecting Point of Sale (POS) Devices

• How To Notify Guests

• How To Use the Scan Out Feature

• How To Turn On Auto Check-in

Resources:

• Gate App QR Code Poster

• Gate App: App Store (IOS)

• Gate App: Google Play Store (Android) 

• Volunteer Check-In Resource

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