How To Use the Scan Out Feature

The Hometown Gate App allows administrators and event staff to seamlessly and securely scan fans into events, but you can also use the Gate App to scan fans out of events too! This way, you have a record of when guests entered and exited the event.

Log in to the Gate App as normal. Find the event you’re scanning for from the Event List, and choose Scan Tickets. The camera will open automatically.
If you are needing to Scan someone out of an event, click the Gear icon in the top right. Toggle the Scan Out Feature on.
Now, any ticket you scan will be marked as Scanned Out. If you need to scan someone in again, simply toggle the Scan Out feature back to off. Each ticket can only be scanned in or scanned out once.

Pro Tip: To view the timestamps of scans, you’ll just need to pull an Attendee List from the Reporting Center. You can view instructions on doing that here.