Product Catalogs

These are used create and configure a catalog of products within the Box Office to be sold through the Point of Sale system (Hometown Gate App). Keep in mind that the Products feature must be turned on by our Support team before Products can be sold via the Gate App, so reach out to us if you want to start using this feature.

1. Settings → All Settings → Products (You must have School Administrator permissions or higher)

2. Begin by selecting Add a Catalog

3. Enter a Catalog Name and begin adding items to sell by selecting Add a New Product

Products can be reordered through ‘drag and drop’ using the dots icon to the left of the product. 

To delete a product, use the Trash Bin icon to the right of the product. Once a sale has occurred, you can no longer delete the product. 

Use the toggle to the right of the product to deactivate the item. 

Deactivate individual products if they are sold out or no longer offered. 

Associate Product Catalogs with an individual event in order to sell those products within the Gate App at the event. 

4. From the Event Details page under Advanced Event Options → Product Catalogs and click Edit

5. Check the box next to the catalog you want to sell during that event and click Submit