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Understanding Check Payouts
Checks are the ideal payout method for schools that:
Only need 1 payment account connected to their box office
Can accept weekly event ticket revenue mailed by paper check
Does not need robust reporting capabilities
Do not want to supply personal information
With checks, your school will receive payment 7-10 business days after the close of an event.
Online Sales
Stripe processes payment from credit card and debit cards when tickets are purchased via internet connection, whether on a website or in the Hometown Fan App.
Disputes and Chargebacks
Disputed credit card charges that result in a chargeback have a $15.00 fee
Refunds
Any refunds accepted by the client will return the total face value of the tickets in the transaction, but not the Transaction Fees that were paid as part of the purchase.
Fee Structure
Fees for Online Sales:
Stripe Credit Card Processing fee is 2.90% + $0.30 per transaction.
Hometown’s Service Fee is $1 per ticket.
Total Fee of Transaction = 2.90% + $0.30 per transaction + $1 per ticket.
Minimum amount on a point of sale transaction is $0.50 with a fee minimum of $.12.
The processing fee of Products and other non-ticket items is 5%.
For More Information
Please visit these pages:
Check Example
