Fan Support Contact Information

Hometown has an support team dedicated to assisting fans and ticket purchasers. They can help with technical troubleshooting and expertise, questions about the platform, and offer assistance in purchasing tickets! Below are the ways ticket purchasers  can contact them. Keep in mind that we have a separate support line for Hometown Customers - this contact information is just meant for fans and ticket buyers.

How to Contact Fan Support

Hours: Monday - Friday 3PM - 10PM EST & Saturday 8AM - 4PM EST

Phone: 614-896-3003

Chat Feature available 24/7