Customer Support Contact Information

Hometown has an in-house support team dedicated to assisting our customers. They can help with technical troubleshooting and expertise, questions about the platform, and assistance on event day! Below are the ways our customers can contact them. Keep in mind that we have a separate support line for fans and ticket buyers - this contact information is just meant for Hometown Customers.

Customer Support Hours:

Monday - Friday: 5pm to 9pm EST

Saturday: 9am to 4pm EST

Phone Number: 614-896-3004

Email: customer@hometown.com